ValueCom is a service provided by WQN, Inc. WQN respects your privacy and we want you to know we are committed to safeguarding the privacy of your personal data.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This notice applies to all information collected or submitted on any ValueCom websites. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to notify you of special offers or promotions, to answer the email we receive and to send you notifications regarding your service. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. ValueCom uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the ValueCom sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

ValueCom will not sell or rent your personal information. ValueCom may release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;

Where our records indicate someone may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.

You can access all your personally identifiable information that we collect online and maintain by contacting Customer Service at 1-866-661-6176 or through the company contact information below. We use this procedure to better safeguard your information.

WQN
14911 Quorum Drive Suite 140
Dallas, Texas 75254

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Should you have other questions or concerns about our privacy policy, please call us at 1-800-224-1566 or send an email to support@WQN.com.